Privacy

At The Imaginarium Agency ("The Imaginarium," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website https://imaginarium.agency or engage with our services.

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or California, this policy also outlines your specific legal rights under GDPR and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect the following categories of information:

a. Information You Provide

• Name
• Company name
• Job title
• Email address
• Phone number
• Any information you provide via forms, email, or phone communications

b. Automatically Collected Information

Through cookies and similar technologies:

• IP address
• Browser type and version
• Device information
• Referring/exit pages
• Date, time, and duration of visits
• Interaction with website content

c. Sensitive Information

‍We do not intentionally collect sensitive personal data (such as health, biometric, or financial information). If you voluntarily share such information, it will be processed only as necessary to provide our services.

2. Legal Basis for Processing (GDPR Only)

‍For individuals in the EEA/UK, we process personal data under the following legal bases:

• Consent: When you opt in to marketing or analytics cookies
• Contractual necessity: To provide requested services
• Legitimate interests: To improve our website, maintain security, and communicate with you (balanced against your privacy rights)
• Legal obligation: Where required by law

3. How We Use Your Information

‍We use your information to:

• Provide requested services or respond to inquiries
• Send marketing communications (if you opt in)
• Improve our website, user experience, and marketing campaigns
• Analyze traffic and site performance
• Fulfill legal and regulatory requirements

4. How We Share Your Information

‍We do not sell personal data. We may share information with:

• Service providers (hosting, analytics, marketing automation)
• Business partners (with your consent, where applicable)
• Legal authorities (to comply with legal obligations or protect rights/safety)

5. Your Rights

A. Rights Under GDPR (EEA/UK Residents)

‍You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure ("Right to be Forgotten"): Request deletion of your personal data
• Restriction: Request we limit processing of your data
• Data Portability: Receive a copy in a portable format
• Object: Object to processing based on legitimate interests or direct marketing
• Withdraw Consent: Withdraw consent at any time, without affecting prior lawful processing

To exercise these rights, email privacy@imaginarium.agency. You also have the right to lodge a complaint with your local data protection authority.

‍B. Rights Under CCPA (California Residents)

‍California residents have the right to:

• Know: Request disclosure of categories and specific pieces of personal information we collect, use, or share
• Delete: Request deletion of your personal information (subject to exceptions)
• Opt-Out: Opt out of the sale or sharing of personal information (we do not sell personal data)
• Non-Discrimination: Receive equal service and pricing, even if you exercise your privacy rights

You may designate an authorized agent to submit these requests on your behalf. To submit a request, contact us at privacy@imaginarium.agency with "CCPA Request" in the subject line.

6. Data Retention

‍We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.

‍7. Cookies and Tracking Technologies

‍We use cookies and similar technologies for:

• Website functionality
• Analytics and performance (e.g., Google Analytics)
• Marketing and retargeting campaigns

Managing Cookies:

‍You can manage or disable cookies via your browser settings. EU/UK visitors will be presented with a cookie consent banner to manage preferences. For detailed information, see our [Cookie Policy] (we can draft this separately if needed).

‍8. International Transfers

‍If you access our site from the EEA/UK, your data may be transferred to and processed in countries that do not have equivalent data protection laws. Where required, we use appropriate safeguards, such as Standard Contractual Clauses (SCCs).

‍9. Data Security

‍We use administrative, technical, and physical measures to protect personal information. However, no method of transmission or storage is 100% secure.

10. Children’s Privacy

‍Our website is not directed at children under 16, and we do not knowingly collect their information.

11. Changes to This Policy

‍We may update this policy occasionally. The updated version will be posted with a revised “Last Updated” date. Continued use of our site constitutes acceptance.

12. Contact Us

‍For questions or to exercise your rights:

The Imaginarium Agency

‍Email: privacy@imaginarium.agency

‍Website: https://imaginarium.agency‍

If you are in the EEA/UK and believe your privacy rights have been violated, you may contact your local supervisory authority.